Privacy Policy
We at Arabi Emart recognize the importance of privacy and confidentiality of Personal Data. Arabi Emart is a business to business ("B2C") platform which connect an facilitates purchases of products and/or services between suppliers ("Sellers") and buyers ("Buyers"). Collectively, the Sellers and Buyers shall be referred to as the "Users"
This Privacy notice sets out how we collect, process and disclose information in connection with the operation of the Platform for visitors (i.e., non-registered Platform Users) and users including Personal Data about the visitors and, as well as users representing the suppliers of products offered on Arabi emart
This Policy demonstrates Arabi Emart compliance with Jordanian Law Number 24 of 2023 - Personal Data Protection Law, hereafter referred to as the Law. It also provides you with information on your privacy rights concerning your Personal Data and how you can exercise them.
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WHAT PERSONAL DATA WE PROCESS ABOUT YOU
The platform will collect the following Personal Data about you as necessary to provide you with the products that you wish to purchase on the platform
. Name
. Mobile number
. Shipping address
. Email address -
DETAILS OF DATA PROCESSING
We process your Personal Data for the following purposes:
. to verify your eligibility to register as a Platform user in accordance with our Terms of Use
. to prevent and detect fraud and abuse in order to protect the security of the Platform, our customers and others.
. to take and handle orders, deliver products and services on the Platform, process payment, provide logistics
. to facilitate communication between Users and us, and between the Buyers and Sellers via the Platform, for the purpose of processing transactions and settlement between the Buyers and Sellers made over the Platform -
RETENTION
We retain your Personal Data as long as we have an ongoing legitimate business need to do so, for example to provide services or products to you, or as required or permitted by applicable laws, such as tax and accounting laws.When we have no ongoing legitimate business need to process your personal information, we will either delete or anonymize it. -
COOKIES
To enable our systems to recognize your browser or device and to provide and improve our services, we or our authorized service providers may use cookies, beacons and/or other similar technologies (collectively, “Cookies”). For more information about the types of Cookies we use, why, and how you can control them. -
DATA SHARING
We may share the Personal Data about you to the extent allowed by law, with:
. External Auditors.
. Regulatory authorities and governmental bodies where required
. Third Party Service Providers including cloud service providers
. Courier and postal services.
. Law firms, lawyers, or professional advisors where required
. Other parties with which you have agreed to share your Personal Data with -
YOUR RIGHTS
As a user of the Platform, you have the following data protection rights, which you can exercise pursuant to the Law at any time by contacting us
. Right to access your Personal Data within the custody of Arabi Emart
. Right to withdraw prior consent you have provided for the Processing of your Personal Data
. Right to rectify, modify, or update your Personal Data
. Right to erase your Personal Data or to restrict the Processing of your Personal Data
. Right to object to Processing and profiling if they are not necessary to achieve or outweigh the purposes for which the Personal Data was collected, or if they are discriminatory, unfair, or violate the law.
. Right to be notified of inaccurate disclosure and breaches or your Personal Data
Please note that our fulfillment to your requests may be subject to limitations, in certain circumstances, in accordance with the Law. -
MINORS
The Platform is intended for adults. Our Platform is not directed to and we do not intend to, or knowingly, collect, or solicit Personal Data online from Users under the age of 18 ( “Minors”) We do not intend to sell any of our products or services to Minors. If a Minor has provided us with Personal Data without parental or guardian consent, the parent or guardian should contact us to remove the information. -
SECURITY MEASURES
We implement appropriate technical and organisational measures to prevent unauthorized access to the Platform, to maintain data accuracy and to ensure the correct use of the information we hold. For registered Users of the Platform, some of your information can be viewed and edited through your account, which is protected by a password. It is your responsibility to keep your password secure and confidential. You must not divulge your password to anyone. Our personnel will never ask you for your password in an unsolicited phone call or in an unsolicited email. -
CHANGES TO THIS PRIVACY POLICY
If we change our Privacy Policy, we will post those changes on the Website so that users are always aware of what information we collect, how we use it, and under what circumstances, if any, we will disclose it. These changes will be effective immediately. In any event, changes to this Privacy Policy may affect our use of Personal Data that you provided us prior to our notification to you of the changes. To that end, please check this Privacy Policy periodically to inform yourself of any changes. If you do not accept the changes made to this Privacy Policy you should stop using our Website and Services. -
KEY DEFINITIONS:
. Personal Data: any information relating to an identified / identifiable individual, whether it relates to his or her private, professional, or public life such as the Identification Document number or address.
. Processing: any operation or set of operations which is performed on personal data or on sets of personal data, whether or not by automated means, such as collection, recording, organization, structuring, storage, adaptation or alteration, retrieval, consultation, use, disclosure by transmission, dissemination or otherwise making available, alignment or combination, restriction, erasure or destruction